OUR COMMITMENT TO YOU
Your security and privacy is important to us. GJK Facility Services and its associated Service Providers are committed to the protection of personal information of employees, customers, and suppliers.
PRIVACY POLICY
GJK Facility Services is committed to consistent compliance with the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles that relate to private sector organisations.
This Privacy Policy details how we comply with our privacy obligations and how we collect and manage the personal information you provide to us.
Your use of all websites owned or operated by or on behalf of GJK Facility Services is subject to this Privacy Policy.
WHAT IS YOUR PERSONAL INFORMATION?
When used in this policy, the term personal information is defined in the Privacy Act as:
“….information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.”
In summary, personal information is any information about you that can be linked to you.
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?
There are two types of personal information: Sensitive and Non-Sensitive.
Non-Sensitive personal information can be information such as your name, your address, your email address, etc. If you work for us, we will likely have some of that information.
Sensitive information is a specific category of personal information and may include health information about you , and other personal information of this type. If we need this information from you, we will seek your specific consent before we ask you for it.
We also collect information which is not personal as it cannot be linked to you and is not covered by this Policy.
HOW DO WE COLLECT AND HOLD YOUR PERSONAL INFORMATION?
We may collect your personal information directly from you unless it is unreasonable or impracticable to do so. We may also collect personal information in a variety of ways, including via the GJK website, when you respond to e-mail questionnaires or when you provide personal information to use by other means, such as in-person during conversations with our representatives, providing a business card, over the phone and by email.
We may also collect personal information from third parties including:
- Our service providers
- Business affiliates
- Customers
- Other third parties such as employers and persons nominated by you as referees or government agencies
Personal information is held by us in secure physical and electronic data systems.
WHY DO WE COLLECT AND HOLD PERSONAL INFORMATION?
There are reasons why we need to use personal information on occasions.
Those reasons include:
- To provide you important work-related information including workplace health and safety, work rosters and other information relating to your engagement with GJK
- To update our records and keep your records up to date
- To company with any law, rule, regulation, lawful and biding determination, decision or direction of a regulator, or in cooperation with any governmental authority of any country.
GJK ‘s commitment under this Policy is that it will not intentionally disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your personal information to third parties, except when we are under legal obligation to do so.
ARE COOKIES AND IP ADDRESSES USED?
The GJK website uses “cookies” to identify you and your interests and to track usage of the GJK website in order to help personalize your browsing experience. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the GJK website and on websites to which you may link in order to use some of our features. Cookies also let us know whether you have registered with us and otherwise enable us to relate your current usage of the GJK website to your prior usage. If you do not wish to receive cookies, you can set up your browser to refuse them. However, a user who does not accept the cookie from the GJK website may not be able to access certain areas and may limit your use of the GJK website and some of our services. In administering the GJK website and diagnosing potential system problems, we also log all IP addresses which access the GJK website.
DIRECT MARKETING MATERIALS
We may send you direct marketing and information about our services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS and email in accordance to applicable marketing laws, such as the SPAM ACT 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method wherever practicable to do so. You consent to receiving direct marketing communications and information from us. However, at any time you may opt out of receiving marketing communications for us by contacting us or by using opt out facilities provided in the marketing communications and then we will ensure that your name is removed from our mailing list.
We do not provide personal information to other organisations for the purposes of direct marketing without consent by you.
HOW CAN I ACCESS, CHANGE AND / OR DELETE INFORMATION?
You may request access to any personal information we hold about you by contacting the General Manager, People & Safety. We will then contact you to request enough information to allow us to confirm your identity. As soon as practicable after your request is received, we will give you access to your information.
There may be times when we cannot grant you access to the personal information we hold. For example, if it would result in a breach of confidentiality or law. We will let you know in this case.
You should be aware that we are required by law to retain certain personal information (such as payroll records); such information will not be deleted. We will let you know if we cannot delete your personal information for legal or other reasons.
SECURITY
We take reasonable steps to ensure your personal information is protected from misuse, loss and from unauthorized access, medication or disclosure. We may hold your information in either or both electronic and hard copy form. Only authorized personnel will be provided with access to personal information. These parties are required to treat this information as confidential and deal with it in accordance with this Privacy Policy. Personal information is destroyed or de-identified when no longer needed.
If personal information is lost or subjected to unauthorized access, use, modification, disclosure or other misuse (Data Breach), GJK will take all necessary steps to immediately contain the Data Breach, rectify the Data Breach and prevent the Data Breach from occurring in the future. Where the Data Breach is deemed eligible and likely to result in serious harm, as identified in the Privacy Amendment (Notifiable Data Breaches) Act 2017, GJK will take reasonable steps to notify you and provide you with relevant.
Please bear in mind that the internet is not completely secure anywhere in the world so any information which you transmit to us online is transmitted at your own risk.
LINKS TO THIRD PARTY SITES
The GJK website may contain links to third party websites as a service to our users. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. We encourage you to review and understand the privacy policies of the relevant third parties before providing any information to them.
CONTACT
If you have any questions in relation to your personal information, our Privacy Policy or any concerns or a compliant regarding the treatment of your personal information by us, please e-mail us at info@gjkfacilityservices.com.au attention General Manager, People & Safety. You can also write to us at 135 Cromwell Street, Collingwood, Victoria, 3066 or call 1800 365 983. We will treat your requests or complaints confidentially. The General Manager, People & Safety will contact you within a reasonable time after receipt of your request or compliant to discuss your concerns and to outline options regarding how they may be resolved.