Designing bespoke, innovative service solutions for you
At the heart of our approach is you.
Listening to you helps us identify your problems, enabling us to design bespoke, innovative service solutions for you.
DISCOVER: Delving into your information, whether it be data you’ve provided or conversations with you, we sift through the noise to identify your key problems.
DESIGN: Upon the problem being defined, we then start designing potential solutions. Starting wide, we work back in, looking at the role technology and sustainability could play to develop the best service solution for you.
DELIVER: This is the start of our partnership with you, where our people and your people work together to achieve your business needs.
It doesn’t stop here. Our model is continuous. Upon delivery, we go back to the start and work through the process again. This ensures there is continual improvement and innovation in the service solutions provided as and when your business needs change.
We look at how robotics, nano technology or smart technology could be utilized. How could these technologies be used in your service solution to generate smarter solutions, greater efficiencies and better business results for you.
We help you care for our planet through the use of environmentally friendly chemicals and equipment. This means reduced air pollution, noise emissions; chemical waste and energy consumption.
View our Sustainability Policy
Your employees will be free from toxins and bad chemical smell. We will also help you minimise your waste and ensure organic and recyclable materials don’t end up in landfill.
Through our grounds maintenance services, we can provide advice and solutions on how your grounds and gardens can thrive sustainable through correct planting for conditions through to irrigation systems that will control water usage.
24 hour customer service centre
We are here to help you 24/7. No matter what the problem you can have peace of mind that you will be able to speak to someone who will be able to help.
Our certified accredited management systems set out the requirements for managing the impact of our operations.
HEALTH & SAFETY
At the heart of safety is people.
We believe all injuries are preventable.
How we ensure our people are healthy and safe
our safety framework
Ensuring the appropriate management structures are in place and reviewed regularly
SYSTEMS & PROCESSES
Providing the policies, procedures, instructions and work processes required to do job safely
Using lead and lag metrics to assess our performance and continually improve how we do safety
COMMUNICATION & ENGAGEMENT
Engaging our people by sharing knowledge and learnings through safety alerts and toolboxs which enable two-way conversations around safety
Providing ongoing training and support to ensure our people are appropriately trained and competent to undertake their work safely
Educating and raising awareness of wellbeing and ensuring support mechanisms are in place for our people to use